Join an Exceptional Organization with more than 70 years in the New Mexico Medical Community. Our employees are the internal strength of our company and provide the knowledge, skills, experience and dedication that make X-Ray Associates an employer of choice in the healthcare community. Good people like to work with good people. It is this friendly peer pressure for excellence which maintains our company culture of pride and accomplishment.
A full-time Medical Scheduler (Customer Service Rep) is sought by X-Ray Associates of New Mexico. This position is located in our Central Scheduling office on the west side. Duties include taking in coming calls from patients and providers to schedule Imaging appointments, triage incoming calls for all facilities to provide patient scheduling, reception, billing, and information services. Make outgoing calls to patients for orders that are not scheduled yet, make out going calls to providers to obtain corrected imaging orders when needed. Communicate with all facilities for same day or next day addon appointments.
- Requires a H.S. diploma or GED
- Must have two years’ experience of excellent customer service skills and confidentiality.
- Must have two years’ Call Center experience, or previous knowledge of radiology exams a Plus.
- Medical position and terminology experience preferred.
- Experience on an EMR is a plus.
- Bilingual (Spanish) is preferred
Job Type: Full Time, Monday – Friday 8:00am – 5:00pm
Location: 9461 Eagle Ranch Road Northwest, Albuquerque, NM, 87114
We offer an outstanding benefits package, including Four weeks of Paid Time Off, plus 7-8 additional Holidays per year. Medical, Dental, Vision, Life, LTD insurance benefits. Paid CEU’s. Cash Balance Plan plus 401k with employer contribution up to 6.625% of annual salary. NO Call, NO Holidays!